Sewer Problems

Call Us First! 256-362-6211

After hours, weekends, and holidays: 256-761-8039 (pager)

If you have a problem with your sewer service, and you are connected to the Talladega Water & Sewer Department's sanitary sewer system, call the Service Center at 256-362-6211. We will inspect and flush our sewer main lines, at no charge even after hours or on holidays. If it is then determined, that the problem is not in the main sewer line, you may wish to call your plumber to check your private sewer service line (the pipe from your building or home to the main) for the blockage.

If you call a plumber before calling the Talladega Water & Sewer Department to check our main sewer line, you will be responsible for all charges incurred by the plumber.

After hours on weekends and holidays, please call 256-761-8039. This is a digital pager number. After listening to the message, please enter your telephone number and a service crew member will contact you regarding your problem.

After Hours Calls, please call 256-761-8039. The Talladega Water & Sewer Department's Service Center normal operating hours are between 7:00 AM until 3:00 PM Monday thru Friday. The 24-hour Stand-by crew will assist after hours, on weekends, and holidays, in the event of a problem with your sewer service. If you have additional questions, please do not hesitate to call Our Main Office at 256-362-4439 or Service Center at 256-362-6211.

What causes sewer blockages?

Some of the most common causes of sewer blockage are, grease, debris or foreign objects in your sewer lateral or our sewer mains, partial or complete blockage caused by tree root intrusion into sewer lines, sewer line collapse caused by old and deteriorated pipes or debris entering the sewer system from illegal connections.

Here are a few tips that will help protect against blockages:

• Sewer mainline blockages are part of our free emergency response. Helping reduce blockages can reduce the cost to fix the problem, and reduce overall sewer expenditures.
• Roots: Don't plant trees or large shrubs near sewer lines. Roots grow toward breaks and cracks in the pipes in search of a source of water. If roots get inside the pipe, they form blockages.
• Grease: Dispose of grease and fats with your trash - don't put them down the drain! Grease collects and hardens inside the pipes and forms a solid plug.
• Deteriorated pipes: Some homes may have damaged or deteriorated pipes. Before considering upgrades or replacement, you may want to contact a plumber to discuss which options are appropriate for your situation.
• Illegal plumbing connections: Don't connect floor drains, sump pumps and other drainage systems to the sanitary sewer. It's illegal and debris and silt will clog your line. Consult a plumber to disconnect illegal connections immediately!